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IBT Apps

Sr. Loan Operations Implementation Specialist

Implementations – Cedar Park, Texas
Department Implementations
Employment Type Full-Time
Minimum Experience Experienced

Purpose

As a result of the continued demand for our products and services, we are seeking a highly motivated, detail-oriented candidate to join our Implementation team. IBT Apps, a provider of full-service bank technology and processing solutions to the financial industry, is recruiting for a Senior Implementation Specialist at our Corporate Office in Cedar Park TX.

The Senior Implementation Specialist works as a part of a team to ensure success in the delivery of products for new and existing clients to IBT Apps while maintaining open and close interaction with customers to assist banks in obtaining complete and satisfactory utilization of IBT products.  This position will be responsible for helping to design and implement loan operations and related services.

 

Duties

  • Supports the Implementation team in delivering a successful client onboarding experience
  • Provide analysis, consultation and training to new and existing clients during the implementation process and ensuring a high level of customer satisfaction with a focus on Loan Operations related services
  • Partners with clients and internal teams to work through the implementation lifecycle
  • Analyze, organize, configure and implement specifications to achieve desired results in the conversion of accurate client data
  • Assists internal and external (new and existing) clients with ongoing support as needed
  • Learns new technology and take full advantage of available resources for customer success
  • Keep current on application enhancements
  • This position requires professionalism, critical thinking and strong organizational skills.
  • Assist in maintaining the tools and documentation used to ensure the efficiency and effectiveness of the implementation process
  • Other duties as assigned
  • The above statement describes the general nature and level of work being performed by individual assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

 

Skills/Requirements

  • Minimum 3 years of work experience for a community financial institution in Loan Operations
  • General Knowledge of community banking industry
  • Travel Requirements 50%- (Travel may include weeknights and weekends)
  • Valid drives license and able to drive an automobile. 

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  • Location
    Cedar Park, Texas
  • Department
    Implementations
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
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